Naples, Florida·Managed Service Provider (MSP)
Managed IT Services in Naples, FL
For small and midsize businesses that are done paying the tech tariff.
NerdSquad Managed IT Services runs IT for businesses across Southwest Florida: the help desk, cybersecurity, Microsoft 365, backups, phones and the onsite visits. One plan, one local team, based in Naples.
★★★★★ 5-star Google reviews · Read themIndustry-leading SLA
Two tiers of support, not three
Onsite from our Naples office
The tech tariff
What is your tech tariff?
Slow fixes, surprise bills and close calls all cost you something. Tap the ones you've paid this year, then void the whole receipt.
Managed IT services in Naples
What are managed IT services?
Managed IT services means handing your day-to-day technology to an outside team on a monthly plan. Instead of calling someone after something breaks, a Managed Service Provider monitors, patches, secures and supports your computers, network and cloud accounts every day, and answers when your staff needs help.
IT support vs. managed IT services
IT support is on-demand: you call, someone fixes it, the meter runs. Managed IT services is ongoing: we watch your systems, prevent the problems we can and fix the rest under the same plan. Most businesses that call us have tried the first and want the second.
What's on the plan
Every service has a shortcut
We do IT support differently
Their way, our way
Every IT provider throws error messages. Here are the classics. Flip the switch, or tap any one, to see how we handle it.
What clients say
Rated 5.0 on Google
We'd rather you hear it from the people we work with. A few of our Google reviews:
★★★★★
“The company was efficient, on time and knowledgeable. I would recommend it highly.”
Google review · 3 months ago
★★★★★
“This is the best IT service I have experienced as both a CEO of a major company and for home service.”
Google review · 11 months ago
★★★★★
“Great session. Answered all issues so I could understand. Recommend highly”
Google review · 5 months ago
★★★★★
“My experience with Nerdsquad was exceptional!”
Google review · 10 months ago
Been left on read by your IT provider?
Get the 5-Point IT Ghosting Checklist and see how your current provider measures up. It comes with a ready-to-send message to get their attention.
Take a walk through your office
Every room in your office runs on something we manage
Pick a room to see what we handle there and where to read more.
Help desk
Front desk
The printer jams at 8:59. The new hire starts at 9:00.
- Help desk with two tiers of support, not three
- Nine ways to reach a real tech: phone, text, email, chat, portal and more
- New-user setup and offboarding checklists
Want the full list? See all IT services for Southwest Florida businesses.
Who we work with
Built for small and midsize businesses
Our clients are offices that are too big for "my nephew handles it" and too small to hire a full IT department: accountants, advisers, practices, law firms, contractors, shops and warehouses. We talk with businesses of every size.
Meet the managed service provider for small business that won't ghost you
Your IT person gave notice
We document what they knew, take over the accounts and keep things running through the handoff.
Something got through
A hacked mailbox or a strange charge. We help contain it calmly, then close the gap.
You're outgrowing your setup
New hires, a second location, more devices. We build a setup that scales with you.
Your provider stopped answering
Switching is easier than it sounds. We coordinate the handoff.
The Periodic Table of BusinessIT that fits how your industry works.
60-second IT checkup
How healthy is your IT, really?
Six questions, no email required. You'll get a plain-English score and the pages worth reading next.
Switching to NerdSquad
What your first 30 days look like
Most of the work is ours. Your team keeps working while we take over, tidy up and write it all down.
Day 1
Discovery call
We learn how your business runs, what's annoying your staff and what worries you.
Week 1
Audit
Every computer, account, license and network device gets found and checked.
Week 2
Fix the urgent stuff
Security gaps, missing backups and anything one bad day away from trouble.
Weeks 3–4
Document and meet the team
Your documentation is written down and handed to you. Your staff learns how to reach us.
Day 90
First review
What we fixed, what's next and what's worth spending on. No upsell script.
Leaving another provider? We coordinate the handoff with them so you don't have to make the awkward call twice.
We guarantee to add value. Let's prove it.
Start with a free IT assessment. We look at your setup, tell you what we'd fix first, and you decide what happens next. No pressure and no jargon.
Where we work
Naples-based. Onsite across Southwest Florida.
We're Naples-based and serve businesses from Marco Island to Lehigh Acres: remotely for most requests, and in person when something needs hands. See every area we serve →
Naples Fort Myers Cape Coral Estero Bonita Springs Lehigh Acres
NerdSquad Managed IT Services
Naples, Florida · 239-465-0079
Monitoring 24/7 · Support coverage by plan
Storm season, without the drama. Before each season we check battery backups, confirm your backups actually restore, and make sure your team can work from home if the office loses power.
Tech Tips video series
Watch our Tech Tips
Short, practical videos for busy offices. No jargon, and no "contact your administrator."
How to tell if your Wi-Fi is HIPAA safe
The router your internet provider left behind is probably the first thing to fix.
Read the Wi-Fi checklistSpot a phishing email in under 10 seconds
Three things to check before you click, forward or pay anything.
Read the phishing guideQuestions we hear on discovery calls
Managed IT services in Naples: FAQ
Still wondering about something? Ask us directly.
Ask a question What are managed IT services?
An outside team runs your day-to-day technology on a monthly plan: monitoring, patching, security, backups and help desk support for your staff. You get a whole IT department without hiring one.
How much do managed IT services cost in Naples?
It depends on how many people and devices you have and which plan fits. Plans differ by coverage window and security depth. We don't publish prices because most offices need a quick look first; after a discovery call we send a written quote.
What's the difference between IT support and managed IT services?
IT support is on-demand: you call when something breaks and pay for the fix. Managed IT services is ongoing and proactive: we watch your systems, prevent problems and handle the fixes under one plan.
What's included in the free IT assessment?
A security check of your Microsoft 365 or Google Workspace settings, a dark web scan for leaked company passwords, a backup check, a snapshot of your devices and network, and a plain-English report ranked by risk with the first five fixes we'd make. The report is yours to keep, whether or not you hire us.
Do you work with small businesses?
Yes. Most of our clients are small and midsize offices, and we talk with businesses of every size. See how we work with small businesses.
Do you come onsite?
Yes. Most requests are solved remotely, which is faster for you. When something needs hands, a tech from our Naples office comes to you anywhere we serve in Southwest Florida.
How fast do you respond?
Every plan comes with an industry-leading SLA. The coverage window depends on your plan, from business hours up to 24/7 on our top plan.
Which areas do you serve?
We're Naples-based and serve Naples, Fort Myers, Cape Coral, Estero, Bonita Springs, Lehigh Acres, Marco Island and the rest of Collier and Lee counties.
Can you help with HIPAA, GLBA or SEC compliance?
Yes. We put the IT controls in place and keep the documentation and evidence auditors and examiners ask for. We support compliance; no IT company can certify you or guarantee an exam result. More on IT compliance services.
What happens if we switch from another provider?
We run a 30-day onboarding: audit, urgent fixes, documentation and team introductions. We coordinate the handoff with your current provider.
Is NerdSquad the same as Geek Squad?
No. Geek Squad is Best Buy's consumer tech service. NerdSquad Managed IT Services is an independent, Naples-based Managed Service Provider for businesses.
Free IT assessment for Naples businesses
Get your free IT assessment
Tell us a little about your business. We'll set up a short call, look at your current setup and tell you, in plain English, what we'd fix first.
What's in your free IT assessment
- Security check: multi-factor sign-in, admin accounts and risky email settings in Microsoft 365 or Google Workspace
- Dark web scan for leaked passwords tied to your company's email domain
- Backup check: what's backed up, where it goes, and whether a restore has ever been tested
- Device and network snapshot: patch status, aging hardware, firewall and Wi-Fi
- A plain-English report with findings ranked by risk and the first five things we'd fix. It's yours to keep, whether or not you hire us.
- You send this form or call 239-465-0079.
- We set up a time that works for you.
- You get your assessment and decide what happens next.
Prefer to talk?
239-465-0079Systems monitoring runs 24/7. Live support hours depend on your plan.
★★★★★ 5-star Google reviewsNot ready yet?
Get the 5-Point IT Ghosting Checklist and grade your current provider.
Get the checklistAlready a client?
Open a ticket or search answers in the NerdSquad support portal.
