Proposal Process
- We'll get to know your business and its needs in detail first
- Criteria such as number of devices and users, complexity and industry specific requirements will be evaluated
- We offer co-managed services where we work in conjunction with your on-site technical team
- Our services are guaranteed to add value to your business model - If we can't, we'll tell you so
- Below is some basic pricing but a no-pressure introductory call is strongly recommended as we customize our service plans to meet your needs and budget
Per Device Services
Endpoint Starter
Endpoint Pro
Endpoint 360
Endpoint Starter
- Priority Helpdesk Support
- Workstation & Server Monitoring & Management
- Device Health Alert & Remediation
- Patch Management
- Microsoft 365 Management including employee onboarding and offboarding
- Endpoint Detection & Response ("EDR" - includes Antivirus & Malware Protection for physical devices)
- Works great in hybrid work environments (on and off-site) as well as employees that use their own devices (BYOD)
- Fast Easy Onboarding
- Quarterly Business Reviews
- Same-Day Critical Response Service Level Agreement (9am-5pm, M-F, Excl. Holidays)
- On-Site server backup available
Great Starter Value
$50 Per Month Per Endpoint or less
(Based on volume and payment frequency)
Endpoint Pro
- Priority Helpdesk Support
- Workstation & Server Monitoring & Management
- Device Health Alert & Remediation
- Patch Management
- Microsoft 365 Management including employee onboarding and offboarding
- Endpoint Detection & Response ("EDR" - includes Antivirus & Malware Protection for physical devices)
- Daily Workstation Backup and Easy Restore
- Works great in hybrid work environments (on and off-site) as well as employees that use their own devices (BYOD)
- Fast Easy Onboarding
- Quarterly Business Reviews
- 5 Hour Critical Response Service Level Agreement (9am - 8pm, Mon-Sun, Excl. Holidays)
- On-site server backup available
Best Overall Value
$75 Per Month Per Endpoint or less
(Based on volume and payment frequency)
Endpoint 360
- Helpdesk Support
- Remote Monitoring & Management
- Device Health Alert & Remediation
- Patch Management
- Microsoft 365 Management including onboarding and offboarding of employees
- Endpoint Detection & Response ("EDR" - includes Antivirus & Malware Protection for physical devices)
- Security Operations Center As A Service (SOCaaS), also known as Managed Detection and Response (MDR):
- Always on threat hunting
- Backed by 5 global locations manned 24/7/365
- Enhanced EDR supported by professional security team
- Ingestion and analysis of data from all sources including mobile devices, network appliances and cloud services
- Automatic remediation of most threats
- Security event management & reporting
- The ultimate in making your business cyber-resilient
- Daily Workstation Backup & Easy Restore
- Works great in hybrid work environments (on and off-site) as well as employees that use their own devices (BYOD)
- Fast Easy Onboarding
- Quarterly Business Reviews
- 2 Hour Critical Response Service Level Agreement (24/7)
- On-site server backup available
Comprehensive Solution for Physical Device Protection
$100 Per Month Per Endpoint or less
(Based on volume and payment frequency)
Per User Services
Email Security (ES)
- Multi-layered protection to defend against ransomware, malware, phishing & spam
- Impersonation Protection
- Link Protection (with Time-of-Click Analysis)
- Geo-Fencing Capabilities
- Automated Traffic Analysis
- Machine Learning and Threat Analysis
- Flexible filtering controls & allow / block lists
- Quarantine management
Cloud Backup
- Protect your business-critical data in SaaS applications, including Microsoft Cloud, Google Workspace, Salesforce, Dropbox and Box
- Did you know cloud services do not guarantee your data is protected and oblige the user to take steps to do so?
- Protect against ransomware, malware, data loss and data breaches
- Flexibly search and recover items, mailboxes, or sites at any granular level
- Easily recover data with point-in-time recovery
Advanced Email Security (AES)
- Includes everything in ES, plus:
- Attachment Assurance (Content Disarming and Sandboxing)
- Message Retraction for Exchange Online environments (Office 365)
Phishing & Security Awareness Training
- Periodic attempts to trick your team into opening fake malicious emails
- Regular training to educate your team on best cybersecurity practices
- Updated content based on latest security threats as well as ability to create your own courses
- Required in many high compliance environments
Email Encryption
- Gateway user-initiated encryption with user-initiated
- Content scanning & filters
- Policy definitions and data loss prevention at the organizational or user level
- Automated selection of the best delivery method (BMOD)
- Transport layer security (TLS) with secure fail-over
- Advanced message content insight, quarantine and review
- Custom message header filter and support for integration with third-party data loss prevention (DLP) solutions
- DKIM signing for sender verification
- 50MB file size attachments
- Advanced message control and notification (recall, restrict forwarding, reply freeze and expiration)
- No license needed for recipients
- Supports regulatory compliance requirements
- Works with hosted, on-premise and hybrid email systems
Advanced Data Archiving
- Litigation holds & more - Simple data management when meeting regulatory, legal & audit requirements
- Easy to use, secure unified archive & eDiscovery for over 50 sources of communication like email, social media, Microsoft Teams & more
- Data retention policies ranging from one month to indefinite
- Write once, read many (WORM) storage to achieve the highest level of compliance requirements
- Extensive search capabilities such as proactive glossary scanning, data classification, attachment OCR scanning and content indexing
- Easily adapt to changing regulations including HIPPA, FCC, FOIA, SEC, PCI DSS, FINRA, GDPR, GoBD and more
- Securely share datasets with third parties without external hard drives or SFTP sites
- SMS Archiving Capabilities
Email Continuity
- Business depends on email communication 24/7 and any outage can result in loss of productivity, revenue & customers
- Failsafe protection for your email server at all times
- Fully functional Outlook Web Access during an outage - read, reply, forward & compose/send until the primary server is back online
- Access the last 30 days of email during an outage
- Seamless continuity when primary server comes back online
- Works with Email Threat Protection to keep your email safe
Per Organization Services
Our Easy Process
We strive to make it simple to work with us. We're sticklers for detail though and will gain a comprehensive understanding of your needs before we make ROI-centric suggestions.
Step One
Discovery call, information gathering and needs analysis
Step Two
Detailed evaluation of current systems and service recommendations
Step Three
Proposal, Q&A and execution of contracts (no long-term commitments ever)
Step Four
Agent deployment, initial scan & testing and employee training
